Shipping policy

Processing Time
All orders are processed within 3 business days (excluding weekends and holidays). Once your order is placed, you’ll receive a confirmation email with tracking information as soon as it ships.

Shipping Methods & Delivery Estimates
We partner with trusted carriers to deliver your LIORQUE products worldwide.

  • Standard International Shipping: 8–14 business days

  • Shipping Fees: Calculated at checkout based on destination and order weight

Order Tracking
After your order ships, you will receive a tracking number via email. You can use this number to monitor your package’s progress online through our carrier’s tracking portal.

Customs, Duties & Taxes
For international orders, any customs duties, import taxes, or brokerage fees imposed by your country are the responsibility of the recipient. Please check with your local customs office for more information.

Address Changes & Undeliverable Packages
Please ensure your shipping address is correct at checkout. If you need to update your address after placing an order, contact us immediately at support@liorque.store. We are not responsible for delays or non-delivery resulting from an incorrect address.

Lost or Damaged Shipments
If your package is lost or damaged in transit, please contact our support team within 14 days of the expected delivery date. We will work with the carrier to resolve the issue and, if necessary, arrange a replacement shipment.

Contact Us
If you have any questions about our shipping policy or your order status, please reach out to us: